Last Updated 7/2021


WHY - Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT - The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number
- Payment history
- Income
- Credit history
- Account balances
- Overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.

HOW - All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons UBank chooses to share; and whether you can limit this sharing.

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Call toll-free 1-888-890-6080 or go to

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AFFILIATES - Companies related by common ownership or control. They can be financial and non-financial companies.
UBank does not share with our affiliates.

NONAFFILIATES - Companies not related by common ownership or control. They can be financial and nonfinancial companies.
UBank does not share with non-affiliates so they can market to you.

JOINT MARKETING - A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
UBank doesn't jointly market.


For Texas Customers. UBank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against UBank should contact the Texas Department of Banking through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail:, Website: